If you need to return an item to us, please complete this Goods Return Form and include it with your parcel. This will help us process your return quickly and efficiently. Items must be returned in their original condition and packaging, unless faulty.

Please ensure you include your order number, contact details, and reason for return. Once we receive your return, we will inspect the item and process your refund or replacement in line with our Returns Policy.

Refunds will be issued to your original payment method within 14 days of receiving the returned goods. For more details, please see our Returns Policy.

If you have any questions before sending your return, contact our customer service team at info@soundshop.ie or call +353 41 9831078