D’addario EJ46 Pro Arte Classical Hard Tension is a popular choice for its rich tone, increased resistance and strong projection.
DAddario Product Support Policy.
DAddario Product Support Policy. D’Addario strives to be a customer-centric company dedicated to producing the highest quality musical instrument accessories in the world. If you have purchased a D’Addario product that you believe to be defective, we invite you to submit a Contact Us form, selecting Defect/Warranty as Inquiry Type. We are committed to providing a fair resolution and hope that you will want to continue supporting our brands. Please note: only products purchased through authorized D’Addario resellers qualify for consideration. D’Addario reserves the right to determine appropriate support on a case-by-case basis and at our sole discretion.
D’Addario & Company Inc. (“D’Addario”) warrants any D’Addario (formerly Planet Waves) cable or adaptor, purchased from an authorized D’Addario reseller, against defects in material or workmanship when accompanied by a dated sales receipt. This warranty applies to the original owner for the life of the product with the exception of Classic Series cables which is valid for two years, and is void if the product is sold or transferred.
This warranty shall not cover any problem that is caused by abuse or misuse of the product, damage caused in the shipping or handling of the product, malfunctions caused by other equipment, or an act of God. In addition, this warranty does not cover any injury to the user, consequential or incidental damages or costs of removal or installation of the product. Liability under this warranty is limited to replacement of the product. D’Addario does not authorize any dealer representatives to enlarge the scope of this limited warranty.
This expressly made limited warranty is in lieu of other warranties expressed or implied including the warranties of merchantability and fitness. To invoke this warranty, please return your cable to the place of purchase along with your original receipt. You may also submit via the D’Addario Contact Us form by selecting Defect/Warranty as Inquiry Type. You will be required to provide a proof of purchase in the form of a dated sales receipt and a written description of the problem. When all required information is received, D’Addario will followup with instructions to send us the defective product, postage is responsibility of the consumer. Product returned without prior authorization will be discarded. Defective product will be replaced within 30 days of receipt or D’Addario will contact you with further information.
DAddario Product Support Policy
D’addario EJ46 Pro Arte Classical Hard Tension
Next Day Delivery*
Next Day Delivery T&C’s
Next day delivery is only available on orders placed Monday – Friday before 2pm. Orders placed on a Saturday & Sunday will be dispatched on Monday (except on a holiday weekend) and is subject to stock and courier availability.
95% of our orders are delivered next day, please allow extra time at busy seasonal periods.*
Please read our Returns Policy carefully before ordering through our online store.
Cancellation before dispatch. Our aim is to package and dispatch the goods within 1 to 3 working days of receiving an order. If you wish to cancel an order within this time frame please contact us by email from our contact page. If the goods have not been dispatched then we will cancel your order and refund the invoice value. Confirmation of this refund will be email to you. For orders that have been dispatched please follow our returns policy. If you refuse to accept the delivery we will charge you for the return postage cost to us.
Returning Unwanted Goods In accordance with the Distance Selling legislation. We are happy for you to return unwanted goods within 14 days from date of delivery so long as they are returned in an unused new condition with the original packaging and all manuals and accessories, cables, PSU’s (if applicable), the original invoice and a completed returns form. Please note it is the customer’s responsibility to ensure the goods are returned safely to us and the customer must pay postage costs.
Upon receiving the return goods we will issue a refund to your credit card/method of payment for the invoice value. To obtain a return form contact us by email at email@example.com. Please note there is no refund or exchange on Books or Sheet Music due to Copyright! Returning Faulty Goods If you discover the goods you have purchased to be faulty upon receiving, please contact us at once by email so we can resolve the issue as quickly as possible. All goods sold are covered by the standard manufactures warranty against faulty materials or poor workmanship. The manufactures warranty will not cover damage due to misuse, accidental damage, wear and tear. Faulty goods must be returned with proof of purchase and returns form. We will endeavour to resolve the issue upon receipt of the faulty goods by either replacing the product with a new or equivalent model or a refund for the original invoice value to your credit card/method of payment.
Returns Step by Step Process:
1: Inform us that you wish to return the goods and clearly state the type of return in the email i.e. Refund or Faulty. We will send you a returns form by email.
2: Complete the returns form and print a copy to go along with the returning goods and place inside the returning box.
3: If at all possible use the original delivery box or obtain a new box (at your own expense). We would ask you not to write, label or tape the retail packaging when returning unwanted purchases. If this happens, it will influence your refund claim.
4: Make sure to firmly pad the returning goods to avoid damage in transit
5: Tape the box securely and clearly mark our return address on the outside of the box. If you are using the original box, please make sure to remove or unmark your delivery address.
6: Organise shipping for the returning goods and retain a receipt from the courier company as proof of postage, as unfortunately we will not be able to accept responsibility for packages lost in transit.
The Sound Shop, 11 East coast Business Park Matthews Lane, Drogheda. A92 XV26 Phone: (00)353 (0)41-9831078 FAX: (00)353 (0) 41-6849906 Should you need to contact us directly please email us at firstname.lastname@example.org
About the Sound Shop Drogheda (Ireland Ltd.)
The Sound Shop was established in 1968 by Tommy Leddy and Sean McEvoy, Tommy and Sean had being hiring PA equipment for some time from their homes and seeing there was a gap in the market for musical equipment and instruments they went on to open their first shop in 14 North Quay Drogheda, and so the Sound Shop was born. The business grew quickly so it wasn’t long before a much larger premises was needed and just a few doors away from the original shop stood Mayoralty House a historic building with charm that became the home of music in Ireland for the next 37 years, With the success of the business and rise in popularity of out of town shopping the Sound Shop needed to be part of this movement so the decision was made to finally leave North Quay and built a brand new 12,000 sq ft mega store along with a 900 seat theater the TLT where both business still reside today 2023.
Ireland’s Favourite Music Store! The Sound Shop in Drogheda Co. Louth has been supplying musicians, both beginners and professionals from all over Ireland for more than 55 years. Come visit our 12,000 sq ft mega store, Ireland’s biggest and best!!